Multi-agent personas for on-brand reply operations
Deploy specialized AI agents with distinct voices and escalation-minded guardrails — from trial (2 agents) to Pro (4) to Agency / Scale (8).
Aria
Customer Success Lead
Empathetic de-escalation for negative reviews. Prioritizes retention saves and loyalty recovery with sentiment-aware language.
Warm & professionalMarcus
Technical Support Agent
Solution-oriented responses for product issues, bug reports, and feature requests with precise troubleshooting steps.
Clear & conciseSofia
Brand Voice Guardian
Maintains marketing-aligned tone across public-facing platforms. Calibrates formality to channel context.
On-brand & polishedDevon
Compliance Reviewer
Compliance-minded persona that flags PII leakage and regulated language before human approval — not a legal certification.
Strict & safeNora
Reputation Strategist
Agency unlock: coordinates multi-location reputation plays and prioritizes high-visibility review recovery.
Strategic & calmKai
Crisis Response Lead
Agency unlock: handles time-critical negative spikes with calm, escalation-aware messaging.
Decisive & structuredElena
Enterprise Account Voice
Agency unlock: polished B2B responses for agency and multi-brand client workspaces.
Formal & preciseRex
Ops Automation Coach
Agency unlock: keeps drafts dispatch-ready and aligned with your automation settings.
Action-oriented